Thank You for your purchase. We hope you are satisfied with your purchase. However for any reason, you want your product exchanged, please refer to our below policies. Thank you for your cooperation. 

Exchanges

Our team takes the utmost care in preparing and dispatching every order. Each product undergoes multiple quality checks and inspections to minimise the possibility of errors and ensure that it reaches you in perfect condition.

While such instances are extremely rare, human or transit-related errors may occasionally occur, and we sincerely regret any inconvenience caused.

If you receive a product that is damaged, defective, or different from the item ordered due to an error from our end, you will be eligible for an exchange only. Refunds will not be provided in any case.

To raise a claim, customers are required to provide a clear, continuous unboxing video recorded from the moment the sealed parcel is opened, clearly showing the packaging, product, and the reported issue. This enables our team to verify the concern and take the appropriate action to resolve it promptly.

Claims without an unboxing video may not be eligible for exchange.

We do not accept returns on any of our products. As a consciously produced brand, we maintain limited inventory and carefully plan our production based on anticipated demand, helping us minimise excess stock and unnecessary wastage.

We therefore encourage you to carefully review the product details, dimensions, colours, specifications, and our exchange policy before placing your order.

Eligible products may be exchanged strictly in accordance with our Exchange Policy.

If Your Order Was A Cash On Delivery Order, The COD Amount Will not be included in the purchase amount and therefore, cannot be used to purchase a product.

When Exchanging, You Can Opt For a Product(s) which is higher or same in value of the previous one.

EXCHANGE PROCESS

All exchanges must be shipped and postmarked within 3 days of the delivery date. Items must be returned in their original, unused condition, with all labels and tags intact. Products must also be securely repacked in packaging that closely matches the original packaging to help prevent crumpling, deformation, or damage during transit.

To exchange an item, Please call on +91 9810056964 , +91 9810056965 to obtain a Return Merchandise authorization (RMA) number.

Include the proof of purchase (Bill) with the packed product and courier it to the address obtained through email. Please ensure the product is folded and packed properly and you don't cause any damage or spoilage as you send it to us. 

Please note, you will be responsible for all the exchange shipping charges. We strongly recommend you use a trackable method/service. In case of any loss or damage of the product, we will not be exchanging the product and your purchase will be declared delivered from our end. Hence, please use a reputable service.

After receiving your exchange and inspecting the condition of the item, your exchange will be processed. Please allow us at least 15 days from the date of receipt of your item to process your exchange. We will notify by email/call to confirm the same.

EXCEPTIONS:- 

• SALE items are not eligible for exchange unless a wrong size/ style is delivered to you than what you ordered.
• Please Note: Products selected in exchange will be valued at their original MRP and not at the discounted/sale price displayed on the website. Any ongoing offers, sale prices, or promotional discounts will not be applicable to products selected as part of an exchange.
• Washed, Ironed, Used items cannot be exchanged. 
• Products customised or made to order as per the customer’s specifications, including but not limited to colour, size, design, style, or other modifications, are not eligible for exchange.
  
  REFUNDS/CANCELLATIONS

We do not offer refunds or cancellations once an order has been placed. Every product is carefully prepared and undergoes thorough quality checks and inspections before dispatch to ensure it meets our quality standards.

We therefore request you to review all product details, specifications, dimensions, colours, and order information carefully before completing your purchase. This helps ensure an informed purchase decision and a seamless shopping experience.

WE CURRENTLY DON'T ALLOW  RETURNS/ CANCELLATIONS/ REFUNDS.

Orders once placed are considered FINAL.